Maintenance Issues
Check out a few things before settling in - the sooner you bring an issue to the attention of your attendant or by direct phoning Maintenance or Guest Services…the better. Check the following before going to dinner, or sooner:
- Toilet flush - problems are all too common. Sometimes the button sticks. Get this resolved before it plagues you (or annoys).
- Sink - make sure it drains properly. If you hear “glugging,” it’s only a matter of time before it will need attention.
- Shower - it will take a minute of running the water to make sure it drains sufficiently; you don’t want this backing up during use; it will spill out on the floor before reaching your ankles, and can be quickly repaired.
- Doors, chairs, drawers, refrigerator - anything which could be annoying, address early rather than complain later.
- Pro-tip: you can tactfully mention to Guest Services that a problem has disrupted your enjoyment so much that you feel some recompense is warranted, especially if takes multiple calls to resolve an issue. Don’t accept a percentage off your next cruise; ask for an onboard credit for immediate use.